12/16/2024

At yourfavestore.com, we strive to ensure that our customers are completely satisfied with their purchases. If you are not satisfied with your order, please review our refund policy below.

**1. Eligibility for Refunds**

To be eligible for a refund, the following conditions must be met:

- The item must be unused, in its original condition, and in the original packaging.
- The request for a refund must be made within 30 days of receiving your order.
- Proof of purchase (receipt or order confirmation) must be provided.

**2. Non-Refundable Items**

Certain items are non-refundable, including:

- Gift cards
- Sale items (unless otherwise stated)
- Items marked as final sale

**3. How to Request a Refund**

To initiate a refund, please follow these steps:

1. Contact us at favenspetitmay2@gmail.com or call us at 908-937-0446 to request a refund.
2. Provide your order number and details about the item you wish to return.
3. We will provide you with instructions on how to return the item.

**4. Return Shipping Costs**

Customers are responsible for return shipping costs unless the item is defective or the wrong item was sent. We recommend using a trackable shipping service or purchasing shipping insurance for items over  $50, as we cannot guarantee that we will receive your returned item.

**5. Processing Refunds**

Once we receive your returned item and verify its condition, we will process your refund. Refunds will be issued to the original payment method used for the purchase. Please allow , 5-10 business days for the refund to appear in your account.

**6. Exchanges**

If you would like to exchange an item for a different size or color, please follow the same return process outlined above. Once we receive your returned item, we will process your exchange based on availability.

**7. Changes to This Refund Policy**

We reserve the right to update or change our refund policy at any time. Any changes will be posted on this page with an updated effective date.